Ethical. Established. Effective.
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Overview of services

DEBT COLLECTION FOR GOVERNMENT

With fair rates, excellent payment outcomes, and strategic support, The Western Agency leads the industry in ethical and empathetic consumer collections on behalf of public bodies. We specialize in working with the public sector and support a wide variety of organizations.

Commercial Collections

B2B debt collection requires different strategies and The Commercial Agency is solely focused on leading the industry in commercial debt collection. Through proven performance strategies and streamlined processes we are able to build results and relationships.

Revenue Cycle Outsourcing

A healthy revenue cycle helps you keep more patients healthy, and fulfill your mission of care. We can help you build, manage, or improve important areas of your revcycle with health care-focused technology and account management.

Leveraging the art and the science of collections

Our family of companies is committed to excellence in all areas of client care and consumer communications and we invest in the most effective tech to support our efficiency. All of our innovative approaches are included with your services – from account scoring and prioritization to charity models and propensity to pay analysis.

We’re deeply experienced in integrations and workflow optimization and can guide you with recommended practices every step of the way.